Privacy Policy
How we collect, use, and protect your information.
1. Information We Collect
When you use ReportGen, we collect the following types of information:
- Account information: Name, email address, and password when you register.
- Profile information: College name, degree, major, roll number, and other academic details you provide.
- Usage data: Pages visited, features used, report generation activity, and access timestamps.
- Device information: Browser type, operating system, and IP address for security purposes.
- Payment information: Transaction records when you purchase a plan (payment card details are processed by our payment provider and never stored on our servers).
2. How We Use Your Information
We use the information we collect to:
- Provide and improve the ReportGen service, including AI-powered report and resume generation.
- Communicate with you about your account, reports, and service updates.
- Process payments and maintain transaction records.
- Detect and prevent fraudulent or unauthorized activity.
- Comply with legal obligations under applicable Indian law.
3. Data Storage and Security
Your data is stored on secure servers located in India. We implement industry-standard security measures including encryption in transit (HTTPS/TLS), hashed passwords (bcrypt), and access controls to protect your personal information.
All user information is stored on India-based servers to ensure regional compliance and low-latency access.
- Industry-standard AES-256 encryption for data at rest and TLS for data in transit.
- Passwords are never stored in plain text; we use salted hashing algorithms.
- Regular vulnerability scans and internal security audits are conducted quarterly.
No system is completely secure. In the event of a data breach that affects your personal information, we will notify you promptly as required by applicable law.
4. Data Sharing
We do not sell your personal information to any third party. We may share your data only in the following circumstances:
Service Providers
Trusted third parties that assist in platform operation (e.g., cloud hosting, payment processing).
Legal Compliance
To comply with laws, regulations, or enforceable governmental requests.
Business Transfers
In connection with mergers, sales of company assets, or financing events.
5. AI-Generated Content
ReportGen uses artificial intelligence (via third-party AI providers) to generate internship reports and resume content. The text you input (keywords, descriptions, work activities) is sent to AI services for processing. We configure these services to not use your data for AI training. Generated content is stored in your account for your access.
We use state-of-the-art models from providers such as OpenAI to create content. We strictly prohibit providers from using your personal data or generated content to train their general models.
6. Cookies
We use essential cookies to maintain your login session and basic site functionality. We do not use advertising or tracking cookies. You can disable cookies in your browser settings, but this may affect the functionality of the service.
7. Your Rights
Under applicable law, you have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate data.
- Request deletion of your account and associated data.
- Withdraw consent where processing is based on consent.
To exercise these rights, contact us at support@reportgen.in.
8. Children's Privacy
ReportGen is intended for university students (18 years and older). We do not knowingly collect information from children under 18. If we learn that we have collected information from a minor, we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or by a notice on our platform. Your continued use of ReportGen after such notice constitutes your acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Email: support@reportgen.in
- Address: Demo Tech Park, SG Highway, Ahmedabad, Gujarat 380015, India
📋 Data Controller & Support
Registered Office: Demo Tech Park, SG Highway, Ahmedabad, Gujarat 380015, India
Email: support@reportgen.in
Response Time: 24-48 hours for data subject rights requests